Privacy Policy

1. Introduction

Welcome to Metuca Studio ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you play our game and use our services.

By downloading, installing, or playing our games, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Game.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: When you create an account, we collect your username, email address, and password.
Profile Information: Display name, profile picture, and other customization preferences.
Communication Data: Messages you send through in-game chat, customer support inquiries, and feedback.
Payment Information: When making in-app purchases, payment processors collect billing information (we do not store full credit card details).

2.2 Information Collected Automatically

Game Data: Progress, achievements, level completion, gameplay statistics, and in-game purchases.
Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information.
Usage Analytics: Time spent playing, features used, session duration, and interaction patterns.
Location Data: Approximate location based on IP address (not precise GPS coordinates).
Crash Reports: Technical information about game crashes and performance issues.

2.3 Information from Third Parties

Social Media: If you connect social media accounts, we may receive public profile information.
Advertising Partners: Information about ad interactions and preferences from our advertising network partners.
Analytics Providers: Aggregated usage statistics and performance metrics.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Game Operations

Provide and maintain the Game's functionality
Save and sync your game progress across devices
Enable multiplayer features and social interactions
Process in-app purchases and manage your account
Provide customer support and respond to inquiries

3.2 Improvement and Development

Analyze gameplay patterns to improve game balance and features
Fix bugs and resolve technical issues
Develop new content and game updates
Conduct research and analytics to enhance user experience

3.3 Communication and Marketing

Send important game updates and notifications
Provide promotional offers and special events (with your consent)
Send newsletters and marketing communications (you can opt out)
Conduct surveys and collect feedback

3.4 Legal and Security

Detect and prevent fraud, cheating, and abuse
Enforce our Terms of Service and game rules
Comply with legal obligations and regulatory requirements
Protect the rights and safety of our users and company

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Cloud hosting and data storage services
Analytics and performance monitoring
Payment processing and fraud prevention
Customer support and communication tools
Advertising and marketing services

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights and the safety of our users.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Data transmission and storage using industry-standard encryption protocols
Access Controls: Restricted access to personal information on a need-to-know basis
Regular Security Audits: Ongoing assessment and improvement of security practices
Secure Infrastructure: Use of reputable cloud providers with robust security certifications
Employee Training: Regular privacy and security training for all staff members

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

Request access to the personal information we hold about you
Receive a copy of your data in a portable format

6.2 Correction and Updates

Update or correct inaccurate personal information
Complete incomplete information

6.3 Deletion

Request deletion of your personal information (subject to legal requirements)
Account closure and data removal

6.4 Restriction and Objection

Restrict the processing of your personal information
Object to certain uses of your data
Opt out of marketing communications

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Children's Privacy

Our product is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years of age, we recommend parental supervision and consent before creating an account or making any in-app purchases.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account Data: Retained while your account is active and for a reasonable period after account closure
Game Progress: Stored to maintain your gameplay experience across sessions
Analytics Data: Typically retained for 2-3 years for trend analysis
Financial Records: Retained as required by applicable tax and accounting laws
Support Communications: Kept for 2 years to provide ongoing support

10. Third-Party Services and Links

Our Game may contain links to third-party websites, services, or advertisements. This Privacy Policy does not apply to these third-party services. We encourage you to read the privacy policies of any third-party services you interact with.

We use the following categories of third-party services:

Analytics: Google Analytics, Firebase Analytics
Advertising: AdMob, Facebook Audience Network
Social Features: Facebook SDK, Google Play Games
Payment Processing: Google Play Billing, Apple App Store

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy in the Game
Sending an in-game notification or email
Updating the "Last Updated" date at the top of this policy

Your continued use of the Game after any changes constitutes your acceptance of the new Privacy Policy.